For high-value orders ($500 or more), a signature will be required upon delivery.
USA | INTERNATIONAL | ||||
---|---|---|---|---|---|
Orders $29 & Over | FREE Ground Shipping | 3-5 Business Days | Orders 99$ & Over | FREE Shipping | 3-10 Business Days |
Standard | $9.95 | 3-7 Business Days | Canada | $39.99 | 3-8 Business Days |
Expedited | $39.99 | 2-3 Business Days | Worldwide | $59.99 | 3-5 Business Days |
USA | ||
---|---|---|
Orders $29 & Over | FREE Ground Shipping | 3-5 Business Days |
Standard | $9.95 | 3-7 Business Days |
Expedited | $39.99 | 2-3 Business Days |
INTERNATIONAL | ||
---|---|---|
Orders 99$ & Over | FREE Shipping | 3-10 Business Days |
Canada | $39.99 | 3-8 Business Days |
Worldwide | $59.99 | 3-5 Business Days |
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Your Order Is Our Top Priority
We know that every order you place reflects your confidence in our products and services, and we take that trust seriously. That’s why we guarantee: "Your order is our top priority." From the moment you choose your items to the time they reach your door, your satisfaction is always at the forefront. Our dedicated team is committed to making your shopping experience smooth, convenient, and prompt at every step.
Order Processing And Shipping
Please Note the Following:
- Most orders will be processed and shipped the next business day.
- Some orders may require an additional 1-2 business days for processing and shipping.
- International orders may incur duties and taxes, which are the responsibility of the recipient.
- Shipping times are calculated in business days and depend on the recipient's location.
- Delivery may take longer if the destination is outside of major metropolitan areas.
- Business days are defined as Monday to Friday, excluding holidays.
- For high-value orders ($500 or more), a signature will be required upon delivery.
International Shipping
We proudly offer international shipping to customers worldwide! Enjoy FREE international shipping with a minimum purchase of $99. If your order is below this threshold, shipping fees of $39 for Canada and $59 for other countries will apply.
Please note, all taxes and duties are the responsibility of the recipient. We do not refund any taxes or duties paid outside of our website under any circumstances.
Returns from international customers are not accepted unless you received a damaged or incorrect item.
Local Pickup
If you're local to our pickup location in Los Angeles, CA, we offer convenient curbside pickup. Once your order is ready, you'll receive an email with detailed instructions for the next steps. Please note that this is strictly a curbside service—we don’t have a physical store for trying on items or browsing. Simply remain in your vehicle, and a team member will bring your order directly to you.
Order Delay
At Dylan & Davids, we prioritize your security by using advanced fraud filters to safeguard against any suspicious or fraudulent transactions. If your order is flagged by our fraud prevention system, we may require additional information before proceeding. In such cases, you’ll be contacted promptly, and we kindly ask for your immediate response to verify the order and prevent any delays. Please note that any orders held for verification may experience delays until all necessary information is received and the verification process is completed. Any shipping delays or additional costs resulting from this process will be the customer’s responsibility.
Overnight Shipping
Our overnight shipping service operates with a strict cutoff time of 12:00 PM PDT/PST. Orders placed before this time will be shipped for delivery on the next business day. Any orders placed after 12:00 PM PDT/PST will be shipped the following business day. Unfortunately, no exceptions can be made to this cutoff. Additionally, please note that not all orders qualify for overnight shipping. Some may require additional processing time before shipment.